Betty Gauma

Betty Gauma

Experienced Operations & Customer Support Professional

Konedobu, PG.

About

Results-oriented professional with a foundation in operational support and customer service, adept at maintaining efficient environments and enhancing client interactions through diligent house keeping and basic sales assistance.

Work

Post Courier

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House Keeping Casual

Port Moresby, NCD, Papua New Guinea

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Summary

Efficiently delivered casual house keeping services, maintaining high standards of cleanliness and organization for a media company during 2019.

Highlights

Performed thorough cleaning and sanitation duties, upholding hygiene standards across various office areas.

Managed laundry and linen requirements, ensuring availability and proper maintenance of essential items.

Demonstrated reliability and efficiency in completing assigned tasks within a fast-paced environment.

Phoenix Hardware Limited

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House Keeping & Sales and Marketing

Port Moresby, NCD, Papua New Guinea

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Summary

Successfully managed comprehensive house keeping and sales support functions, ensuring operational efficiency and contributing to positive customer experiences from 2010 to 2016.

Highlights

Maintained high standards of cleanliness and sanitation across retail and office spaces, ensuring a professional and inviting environment for customers and staff.

Managed inventory and supply levels for cleaning materials and general store supplies, optimizing stock to support continuous operations.

Assisted customers with product inquiries and provided basic product knowledge, enhancing the shopping experience and supporting sales efforts.

Addressed customer objections and concerns effectively, contributing to positive customer relations and problem resolution.

Education

Ihu Primary School

Ihu, Gulf, Papua New Guinea
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Grade Six (6) Certificate Primary Education

Languages

English

Skills

House Keeping

Cleaning & Sanitation, Laundry & Linen Management, Supply and Inventory Management, Equipment Proficiency.

Sales and Marketing

Objection Handling, Product Knowledge.

Interests

Hobbies

Flower Planting, Attending Gatherings, Knitting.

References

Guillermo Donato

Human Resources Manager, Phoenix Hardware Limited, P. O. Box 590, Gordons, Port Moresby, NCD, Papua New Guinea, Phone: (+675) 3239754

Betty Bona

Circulation Manager, Post Courier, P. O. Box 85, Port Moresby, Papua New Guinea, Phone: (+675) 3091115